Enterprise

Executive Burnout Is Real—Here’s What You Can Do About It

In his latest article for the Forbes Council, Transcend’s CEO Craig Wiley says, “The question isn’t if executives will experience burnout, but when.” By implementing critical strategies to prevent burnout, CEOs can help ensure they’re within the healthy minority of the C-suite leaders inspired by their current role and continue to inspire those around them …

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How CEOs Can Embrace Disruption as a Catalyst for Growth

In 2023 we find ourselves in the era of disruption, where businesses are regularly challenged by forces beyond their control. CEOs are on their toes, readying for the next big shake-up to their strategy, whether it be in the face of economic volatility, supply chain crisis, accelerated digital transformation, the talent revolution, or any of …

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The Year Ahead: Our Expert Guide for Executives in 2023

Key Actions to Ignite Strategic Transformation in 2023 Welcome to Transcend’s annual insights for ‘the year ahead’, illuminating critical opportunities for leaders to drive performance ahead of the trends in business. In past editions, we have challenged leaders to reimagine agility, play offense during the pandemic, and elevate enterprise transparency. This year, we are recognizing …

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One Powerful Solution That Will Make Your Board More Effective 

9 out of 10 corporate boardrooms lack marketing expertise in an age where customers are in the driver’s seat of revenue creation. As the power of customer experience has risen sharply over the last 15 years, driving marketing strategy has become one of the most critical business levers CEOs have in their arsenal. However, a …

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How to Put Culture to Work for your Business

Culture can either destroy a company from within or help it to become a magnet for amazing talent and loyal customers. The culture conversation is not only happening inside organizations and with prospective new hires but has also emerged as a part of the new business process including customer retention, partnership evaluations, brand strategy consultation, and merger and acquisition negotiations.

Driver of Business Success: Internal Customer Service

A great cost to business success is the time, energy, and resource imbalance between the customer experience and the employee experience. To elevate your employee’s experience, you must begin with the company values and implement meaningful intentionality that incentives and empowers. To have a thriving business, you cannot afford to have neglected or undervalued teams …

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